Booknextrip.com simplifies travel with seamless flight and hotel bookings, personalized recommendations, and exceptional service, ensuring unforgettable experiences for globetrotters, business travelers, and vacationers worldwide.
Booknextrip.com simplifies travel with seamless flight and hotel bookings, personalized recommendations, and exceptional service, ensuring unforgettable experiences for globetrotters, business travelers, and vacationers worldwide.
A brief introduction
This Privacy ("Policy") applies to the securing and processing of personal data by booknextrip.com in connection with personal data provided by any person ("User") who has purchased or intends to purchase or inquires about any product(s) or service(s) provided by booknextrip.com through any of the booknextrip.com interface channels, including its
website, mobile app, or website (collectively referred to as "Sales Channels").This Privacy Policy applies to:
The term "you" or "your" refers to the 'User' in this policy
The terms "we", "us" or "our" refer to booknextrip.com.
The term "website" refers to any of the following: a website, a mobile site, or a mobile app.
You agree to the terms of our Privacy Policy by accessing or using our website or any other sales channel. If you disagree with the Privacy Policy, please do not access or use our website.
There are no third-party websites, mobile websites, or mobile apps covered by this privacy policy. Please note that the information and privacy practices of booknextrip.com business partners, advertisers, sponsors or other sites to which booknextrip.com provides hyperlinks may differ from this privacy policy. It is therefore recommended that you review the privacy policies of any such third parties before interacting with them.
The use and disclosure of your personal data have important implications for us and for the users whose data we process.
In consideration of your need for transparency in the handling of data, we have created this Policy to inform you of our procedures. Our goal is to outline how your information is processed (when utilizing our Website or other digital platforms) in compliance with relevant data protection laws. Please make sure to review this policy alongside any additional policies we may present when gathering or managing your personal data. This policy serves as a supplement to those notices and does not supersede them.
As a controller, booknextrip.com determines the purposes for which and how any personal data is processed, or is likely to be processed.
The Processor is a natural or legal person, public authority, agency, or other entity that processes personal data on behalf of the Controller.
In certain circumstances, booknextrip.com may be the Controller or Processor of your personal information.
Information that can be used to identify any individual is considered personal data. Anonymous data does not constitute personal data.
Any time you contact booknextrip.com directly or indirectly through a third party, you may be asked for personal information.
We gather, utilize and distribute grouped information, such as statistical or demographic data, for various purposes. While this data may be derived from your personal information, it does not fall under the category of personal data in legal terms since it does not reveal your identity either directly or indirectly. An instance of this is aggregating your Usage Data to determine the proportion of users accessing a specific website feature. Nevertheless, if we merge or link grouped data with your personal information in a way that can identify you directly or indirectly, we handle the combined data as personal data and use it in accordance with this policy.
In addition to collecting data about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, union membership, health information, genetic and biometric data, and information about children, we do not collect any special categories of personal data about you through our Website. In addition, we do not collect criminal convictions or offences.
This Notice describes how we collect, use, store, and transfer different types of personal information about you. Here is a list of the categories of personal data we collect, use, store, and transfer:
The "Contact Data" includes your home address, work address, email address, and phone number.
The "Identity Data" includes your first name, last name, username or similar identifier, and title.
The "Website User Data" includes usernames, passwords, and other security information you provide to us.
• "Transaction Data: Information about your e-commerce activities, buying behavior, and the traveller(s) you booked through your registered booknextrip.com account. As a result, you need to confirm and represent that each other traveller(s) for whom a booking has been made has agreed to be informed of the information shared by you by us and that the information will be shared with the concerned service providers.
• “Marketing and Communications Data”: including your preferences regarding marketing and communication. As well as tracking when you receive and read marketing communications from us, we use the information we gather to improve our marketing services, provide you with more relevant information, and enhance the quality of our marketing materials. In addition to marketing communications that we send you, we also include information about the personal data we process in connection with marketing.
Data that is available in the public domain or received from a third party, including social media channels, is classified as “Public Domain or Third Party Data.” Your linked social media channels may provide you with personal or non-personal information, such as your name, email address, friend list, profile picture, or any other information that your account settings allow us to receive.
Profiling Data: includes information collected progressively when you visit our site, including your referral website, pages you visit, actions you take, patterns of page visits, and information from forms you fill out.
As part of our “Technical Data” collection, we collect your internet protocol (IP) address, login information, browser type, browser version, time zone, location, browser plug-ins, operating system, platform, and other technologies on your device when you access our website, mobile site, or mobile app.
Our website collects "Usage Data": information about how you use it.
In the event that you request booknextrip.com to assist with visa related services, we may ask for copies of your passport, bank statements, completed application forms, photos, and any other necessary information requested by the embassy to process your visa application. Likewise, if you require foreign exchange (Forex) related services from booknextrip.com, we may need copies of your passport, A2 form, air tickets or travel authentication document as proof of confirmed travel, or any other documents required for processing your Forex transaction.
You can only give us personal information if you choose to do so in the following circumstances:
Interactions directly
When you make an enquiry or quotation request or make a reservation or purchase from our website or through our customer service team - by email, letter, fax, or over the phone.
When you register with us, subscribe to our newsletter, enter contests/competitions/surveys/feedback, send us questions, or register for promotions.
Engaging with us at an online or offline event, promotion, or page hosted by us on a third-party platform.
Our website uses cookies to collect information
The use of cookies and other technologies
Technical data about your equipment, browsing actions and patterns is collected by cookies, server logs, and other similar technologies. For more information, please see our cookie policy.
Sources from third parties or publicly available information:
The third.
Google, for example, provides us with Technical Data.
We will use your personal data in the following circumstances when you use our Website:
"Performance of a contract": We have to perform a contract we are about to enter into or have entered into with you as a party or to take steps at your request before entering into one.
"Legal or regulatory obligation": where we must comply with a legal or regulatory requirement.
"Under the concept of 'legitimate interests', we may process your personal data in our own interests, as long as it does not conflict with your fundamental rights. This could involve monitoring your usage of our website or client portals to maintain their security. Prior to processing your personal data for our legitimate interests, we carefully consider and assess the potential impact on you and your rights."
For sending direct marketing communications to you via email or text message, we rely on consent as the legal basis for processing your personal data.
(Unless we have your consent or are otherwise required or permitted to by law) we do not use your personal data for activities that are overridden by your interests.
As a general rule, we use the information to establish and enhance our relationship with our users for the following purposes:
Your Personal Information may be used to make your booking process easier. It may include the contact data you provided earlier, as well as your list of travellers, which is linked to your account. To assist you in completing your bookings as quickly as possible, this information is presented to the User during the booking process.
Additionally, we may use your Personal Information for the following purposes:
Keep you informed about the status of your transaction
Booking confirmations can be sent via SMS, WhatsApp, or any other messaging service
If there are any updates or changes to your booking(s), please let us know
Please allow our customer service to contact you if necessary
Confirm your reservations with the respective service providers
The content of our website, mobile site, and mobile app can be customized
Requests for product or service reviews or improvements
Send a verification message or email
Validate/authenticate your account to prevent misuse and abuse
Offer you a special gift or offer on your birthday/anniversary
In addition, we may send you important notices and communications regarding our products and services or changes in our terms and conditions and policies.
Send information about booknextrip.com and its affiliates' products and services
You will receive payment reminders and/or travel vouchers from us
If you do not wish to receive such emails, you may unsubscribe via the unsubscribe link in the email message.
In addition to the reasons cited below, we may also share your personal data with third parties for the following reasons:
In order to process your booking, enquiry, or participation.
Providing the service and/or making bookings, reservations, blockings and any other actions initiated by the user.
Providing information processing, extending credit, fulfilling orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys are some of the services we may share with companies. Your information is protected by these companies.
Our marketing promotions, research, and other programs may use your personal information
As a registered user, you will receive our latest product and service announcements, offers, promotions, and event updates. If you wish to unsubscribe, you may.
The personal data may also be used for improving our product offerings, developing and delivering products, services, content, and advertising. - The personal data may also be used internally for research, analysis, and auditing purposes.
We may, from time to time, launch promotions on booknextrip.com to offer its Users a chance to win great travel prizes and travel-related prizes. In such activities, we may collect information including contact information and survey questions. Contest winners will be notified and survey information will be used to develop promotions and product improvements.
Periodically, booknextrip.com may introduce travel incentive or loyalty programs. By participating in these programs, users have the opportunity to receive travel-related or other rewards. To enroll you in the program, we may need to use your personal information. In certain cases, when you earn a reward, booknextrip.com will share your personal information with a third party responsible for providing the reward to you. However, opting out of the program is always an option for you. Additionally, when rewarding users, we may occasionally verify customer information for purposes such as fraud prevention or other necessary reasons.
Data that cannot be used to identify individuals is known as non-personal data. We may collect information regarding customer activities on our various portals. This aggregated information is used for research, analysis, improvement and monitoring of products and promotional purposes. To enhance customer experience, products or services, it may be shared in aggregated, non-personal form with third parties.
To make your experience on our Website better, we use cookies and other technologies. To that end, we have developed a cookie policy that explains our practices. You can read the cookie policy here.
If you click on a link on our website, you will leave our site and enter another site. We are not responsible for any third-party sites. If you visit any other sites, you should carefully review their privacy statements, since those statements will apply to your visit to those other sites as well.
Companies in the same group (group companies):
With the goal of enhancing personalization and efficiency, we may share your Personal Information with our affiliate or associate entities in a controlled and secure manner. In the event that booknextrip.com is acquired, your customer information may also be transferred to the new owner depending on the type of acquisition. Furthermore, if we choose to sell, transfer, or assign our business, subsidiaries, or any business units for expansion, development, restructuring, or other reasons, any collected customer information – including Personal Information – will be transferred accordingly.
Rest assured that your information will be shared with the necessary service providers to fulfill your booking, such as airlines, hotels, visa consulates, bus and cab rental services, as well as railways and other suppliers. Please keep in mind that by booking with booknextrip.com, you give us permission to share your information with these providers. It is important to note that booknextrip.com strictly limits the use of your information by these service providers only for the purpose of fulfilling their role in providing you with the best service possible.
Individual customer names and other Personal Information of Users are not sold or rented to third parties except to our business/alliance partners or vendors who provide us with various services and share promotional and other benefits with our customers from time to time based on their booking history.
In addition, we may share selected Personal Information with our corporate affiliates or business partners who may reach out to customers with offers for certain products or services. These could include both complimentary and paid options that aim to enhance the overall travel experience, or provide exclusive benefits specifically designed for booknextrip.com customers. Examples of such partners include those offering discounted travel rates or installment plans, credit cards co-branded with travel companies, travel insurance coverage, protection against lost personal items such as wallets or bank cards, and other similar sensitive information. Please note that if you decide to take advantage of any of these services through our business partners, their respective privacy policies will govern the use of your information.
Booknextrip.com may share your Personal Information with third parties to perform certain functions on its behalf, including payment processing, data hosting, and data processing platforms.
Suppliers, advertisers, affiliates, and other current and potential business partners may be provided with non-personal data based on this information. These third parties may also be informed of the number of people who have seen and clicked on links to their websites by using such aggregate data.
From time to time, booknextrip.com may enlist the services of a third party for market research and surveys. In these cases, we share information (including aggregate cookie and tracking data) with these parties exclusively for use in their assigned projects. Rest assured, any information provided to our partners or vendors is safeguarded by confidentiality agreements and must only be used for the designated project in accordance with relevant regulations.
In accordance with our professional obligations and any terms of business we may have with you, we will disclose your personal information to:
A court of competent jurisdiction, governmental, taxation, or other regulatory authority, law enforcement agency, or similar body may require or request that we disclose such information;
Professional advisers or consultants, such as lawyers, bankers, auditors, accountants, and insurers who provide us with consultancy, legal, banking, audit, accounting, or insurance services;
Providers of information technology and system administration services.
As booknextrip.com is a multinational company, there is a possibility that some of our affiliated companies and other recipients reside in countries, such as the United States, where data protection may not meet the standards set by your home country's laws. Rest assured that we will ensure these recipients abide by applicable laws and maintain an appropriate level of safeguarding for your personal information through the use of technical and organizational security measures. Additionally, we will implement necessary contractual measures to facilitate this transfer in compliance with relevant regulations.
At booknextrip.com, we offer various ways for our users to share their experiences. This includes posting reviews, blog articles, ratings, and general poll questions. You also have the opportunity to provide feedback or ask questions about our services or respond to others' inquiries. We may occasionally have a third party reach out to you for feedback on your recent booking with us. While participating in this process is voluntary, you may receive emails or notifications (via app, SMS, WhatsApp, etc.) prompting you to leave a review. These reviews can be written with or without images, or even in video format. Please note that any content created by our users may be visible not only on booknextrip.com but also on other travel-related platforms. The User Generated Content we collect can fall into the following categories:
Writing articles for a website or blog
Ratings and reviews
Answers to questions
Data collection from crowd sources (polls).
Users who post reviews, Q&As, and photographs will have a profile that other Users can access. Other Users can see the number of trips, reviews, questions, and photographs posted by other Users.
Users must be careful and ensure that their views expressed on the social media platform or booknextrip.com website do not violate any laws or go against public policy, morality, religion, caste, creed, color, sex, race, culture, ethics, customs, traditions, decency, or good conscience. By sharing content such as pictures, views, images, and experiences on these platforms/websites,you give booknextrip.com permission to use them in any way they see fit without any responsibility or liability towards you or any third party. Any disputes or expenses arising from the use of this content by booknextrip.com will be disclaimed by them.
This list of permissions will appear on your phone when you install the booknextrip.com app and will be needed for the application to work smoothly. The permissions that booknextrip.com requires and the data that will be accessed and used are as follows:
In case you need physical assistance with any travel queries, we will be able to give you the details of the nearest branch from your location.
We can send you SMS related to 'OTP' and holiday package details to your mobile number if you allow us to access your SMS.
Our customer contact centres can be reached directly through the app if you have access to make phone calls.
By allowing us access to your contacts, we will be able to provide you with many social features, such as sharing holiday packages with your friends.
Photo / Media / Files: The libraries in the app use these permissions to save and cache images and document data so that you can easily use the app the next time you browse with us. Your phone doesn't have to re-download image and document data every time you use the app because it has saved the data locally.
If you opt in for notifications, we can send you exclusive deals, promotional offers, travel related updates, etc.
In order to ensure a level of security appropriate to the risk of processing, we implement appropriate technical and organizational measures that take into account the costs of implementation, the nature, scope, context, and purposes of processing, as well as the probability and severity of varying risks to natural persons' rights and freedoms.
Pseudonymization and encryption of personal information.
A system or service's ability to maintain confidentiality, integrity, availability, and resilience.
c. the ability to restore access and availability to personal data in a timely manner in the event of a physical or technical incident;
A method for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures to ensure processing security.
We ensure that those who have permanent or regular access to personal data, are involved in the processing of personal data, or who develop tools that process personal data, are trained and informed about their rights and responsibilities when processing personal data.
You should use an SSL site to protect the transmission of information while transacting online in order to prevent unauthorized access to your personal information.
All third parties who process your information are required to implement the same level of protection as we do.
In order to ensure your data remains safe with us, we will continue to employ internet security procedures, even if no system is fool-proof, including ours. You agree to comply with this site's latest revised privacy notice by opening, browsing, completing transactions or storing any data/information on it. Social networking or other services that maintain your information are governed by their terms of use and privacy notices if you use them.
Your personal data will only be retained for the period necessary to fulfill the purpose for which it was collected. For example, to satisfy legal, regulatory, accounting, reporting requirements, to carry out legal work, or to establish or defend legal claims, etc.
As per our document management, retention, and destruction policy and applicable laws, we will store your personal data in our databases. This period may exceed the duration of your relationship with us, but it will only continue for as long as necessary to address any potential future concerns. For instance, we may need to keep certain information on file for you to receive credit for a canceled trip that you had purchased. Additionally, we may retain certain data in order to prevent fraudulent activity, protect ourselves from liability, pursue available remedies or limit damages, or comply with any legal requirements.
We may anonymize your personal data (so it cannot be associated with you) for research or statistical purposes, in which case we may use the information indefinitely without further notice.
Please note that we may update or modify this Policy at any point in time. In the event of any significant changes, we will promptly inform you via email or by prominently displaying a notice on our website. We suggest checking this policy periodically. By continuing to use our website after we have made changes to this page, you are acknowledging and agreeing to abide by the updated terms.
In relation to your personal data, you have certain rights under applicable data protection laws. Our policy is to respect your rights, and we will act promptly in accordance with any applicable law, rule or regulation when processing your personal information.
The following are your rights under the General Data Protection Regulation (GDPR):
Providing you with information about how your personal data will be used – you have a right to know how we will use your data and share it with others. It will be presented to you in an easy to understand, concise, transparent and intelligible manner and written in plain and simple language.
You have the right to obtain confirmation that we are processing your personal data, access to your personal data, and information regarding how your personal data is being used by us.
A right to have inaccurate or incomplete personal data rectified - you have a right to have any inaccurate or incomplete personal data corrected. As soon as possible, we will inform any third parties of the rectification if we have disclosed the relevant personal data to them.
In certain circumstances, you may request that certain personal data held by us be erased. This is also known as the right to be forgotten. In accordance with any law relating to the processing of your personal data, we will carefully consider each request. The right to be forgotten is not a blanket right to require all personal data to be deleted.
You are entitled to limit the handling of your personal information under specific circumstances. This right applies if you question the accuracy of your personal data, if you object to its processing, if it is being processed unlawfully and you prefer restriction over erasure, or if we no longer need the data but you need it for legal proceedings.
Under certain circumstances, you have the right to request a copy of your personal data in a commonly used electronic format. This includes any information you have provided us through forms or websites. Additionally, this right also covers data collected through monitoring your behavior. However, it is important to note that the right to data portability only applies if your consent was given for processing, or if the data is necessary for a contract and processed electronically.
You have the right to object to the processing of your personal data in certain circumstances. This includes situations where your data is being used for marketing purposes. You can object if we are processing your data based on legitimate interests or for a task in the public interest, if it is being used for direct marketing, or if it is being processed for scientific or historical research or statistics. We will make sure you are aware of this right
at the time of data collection and it will be presented clearly and separately from any other information.
• Right not to be subjected to automated decisions where the decision produces a legal effect or a similarly significant effect – you have a right not to be subjected to decisions based on automated processing that produce a legal effect or a similarly significant effect on you.
You may exercise any of the above-mentioned rights by sending a request to support@booknextrip.com. Accessing your personal data (or exercising any of the other rights) will not be charged to you. Please note that if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee. We may also refuse to comply with your request in such circumstances.
If you have any questions, comments or concerns about this Policy, please contact support@booknextrip.com.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it. We may also contact you to ask for further information regarding your request to expedite our response.
Sometimes, if your request is particularly complex or you have made a number of requests, it may take us longer than fifteen days to respond. If this is the case, we will keep you informed.
In the event that you have concerns about our handling of a Subject Access Request, kindly inform us and we will make every effort to resolve the issue. Our Data Protection Officer (DPO) can be reached at dpo@booknextrip.com. If you are dissatisfied with how we handle any privacy complaints, lack timely acknowledgement of your complaint, or feel your complaint was not adequately addressed, please contact our team at custrelations@booknextrip.com. Rest assured that we value your feedback and will strive to address any issues promptly.
Please contact us if you have any questions or complaints about this privacy notice or the processing of your personal data by booknextrip.com:
Officer in charge of data protection
Contact us at support@booknextrip.com
The complete Data Protection Policy can be found here.
Booknextrip.com